What if the juices are received in damaged condition?
If you think, you have received the juices in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at +9198 5041 5041 (10 AM – 5 PM) or email us at firstname.lastname@example.org mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. We are not responsible for any lost and abandoned packages. In the event of a stolen package, refunds will not be provided. Please ensure a secure shipping location is provided at checkout.
Currently we deliver for addresses in Mumbai, Pune and Goa. While placing the order, we request you to provide the following details:
- Name - Detailed Address with Flat no – Society Name – Bungalow Name – Road – Street – Pin code – City – State – Contact Numbers with an alternate – Landmarks - Email address.
Once the order is confirmed, you shall receive an email shortly for the confirmation. The delivery will be made only on the shipping address mentioned at the time of placing the order. The Agencies shall attempt the delivery of the products once. In case the delivery is not executed during the attempt, the customer will have to contact the courier agency and accordingly pick up the package. We shall consider the order as “delivered” if:
- Delivery failure due to wrong address registered.
- Non availability of the customers at the address.
- Premises locked.
Wrong phone number or Phone unreachable / switched off, when tried by the courier agency.
- Delivery of the product at the security cabin of the building/Neighbor, based on the instructions from the customer.
In case of unprecedented situations like floods, strikes, riots, we reserve the right to cancel the order or reschedule the delivery to another date. You may request for cancellation of your confirmed order within 12 hours of the confirmation mail. Refunds, if any shall me made within 15 working days from the refund order. For further details, write to email@example.com